Privacy Policy For Pure IV Colorado

At Pure IV Colorado ("we," "our," or "us"), we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website (https://www.pureivcolorado.com/) or use our services. By accessing our website or services, you acknowledge and consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services, process transactions, and enhance your experience.

1.1 Personal Information

Personal information refers to data that can identify you as an individual. You may provide this information voluntarily when you:

• Schedule an Appointment: Includes full name, contact details (phone number and email address), date of birth, and medical history.
• Complete a Health Assessment: Includes information about your medical history, current medications, allergies, and other health-related details necessary for IV therapy.
• Make Payments: Includes billing details, credit/debit card numbers, and transaction history.
• Contact Us or Submit an Inquiry: Includes any information shared via phone, email, website forms, or social media platforms.
• Subscribe to Communications: Includes your email address and preferences when signing up for newsletters or promotions.

1.2 Non-Personal Information

Non-personal information does not directly identify you but helps us understand how our website and services are used:

• Technical Information: Includes IP address, browser type, operating system, device type, and language preferences.
• Usage Data: Includes details about interactions with our website, such as pages visited, time spent on each page, and navigation patterns.
• Cookies and Tracking Technologies: Used to collect data about user preferences and enhance the website experience.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Providing and Improving Services

• Scheduling, confirming, and managing appointments.
• Administering IV therapy treatments safely and effectively.
• Processing payments securely and managing billing.
• Personalizing treatment plans based on your medical history.
  

2.2 Enhancing User Experience

• Improving website functionality and usability.
• Tailoring promotional content based on user preferences.
• Conducting research and analysis to develop new services.
  

2.3 Communication and Customer Support

• Sending appointment reminders and follow-up messages.
• Providing customer service and responding to inquiries.
• Sending newsletters, promotional offers, and educational resources (you may opt out at any time).
  

2.4 Legal Compliance and Security

• Ensuring compliance with applicable healthcare regulations.
• Protecting against fraud, unauthorized transactions, and security threats.
• Complying with legal obligations, subpoenas, and court orders.
  

3. How We Share Your Information

We respect your privacy and do not sell your personal data. However, we may share your information under specific circumstances:

3.1 With Service Providers

We may share your information with trusted third parties who assist us in delivering our services, including:

• Payment Processors: To facilitate secure transactions.
• Marketing Platforms: To manage email campaigns and promotions.
• IT and Website Hosting Providers: To maintain and secure our website.

3.2 For Legal and Safety Purposes

We may disclose your information to:

• Comply with laws, regulations, or legal requests.
• Protect the rights, safety, or property of Pure IV Colorado, our clients, or the public.
• Enforce our Terms of Service.
  

3.3 In Business Transactions

If Pure IV Colorado undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction. If such a change occurs, we will notify affected users.

4. Data Security

We take extensive security measures to protect your personal data, including:

• Encryption: Sensitive data, including payment information, is encrypted during transmission and storage.
• Access Controls: Access to personal data is restricted to authorized personnel only.
• Security Monitoring: Regular audits and security checks help identify and address vulnerabilities.

While we strive to protect your data, no system can guarantee absolute security. In the event of a data breach, we will notify affected individuals as required by law.

5. Your Privacy Rights

Depending on your location, you may have the right to:

• Access and Correct Your Data: Request access to the personal data we hold about you and make necessary corrections.
• Request Data Portability: Receive a copy of your personal data in a structured, commonly used format.
• Request Deletion: Ask us to delete your personal information, subject to legal obligations.
• Manage Marketing Preferences: Opt out of promotional communications at any time.

To exercise these rights, please contact us using the details provided below.

6. Children's Privacy

Our services are available to individuals under the age of 18 only with parental or legal guardian consent. Guardians are required to:

• Complete all necessary consent forms.
• Provide accurate medical history on behalf of the minor.

If we inadvertently collect information from a child without proper consent, we will delete it promptly.

7. Cookies and Tracking Technologies

We use cookies to improve your experience on our website, including:

• Session Cookies: Enable website functionality during your visit.
• Persistent Cookies: Store user preferences for future visits.
• Analytics Tools: Gather data on website traffic and usage patterns.

You can manage or disable cookies through your browser settings. Note that some website features may not function properly without cookies.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the "Effective Date" will be revised accordingly. Continued use of our website or services constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• 📞 Phone: (833) 688-1299
• 🌐 Website: https://www.pureivcolorado.com/