1. Introduction
At
Pure IV Colorado ("we," "our," or "us"), we are dedicated to protecting the privacy, security, and confidentiality of all client
Protected Health Information (PHI) in compliance with the
Health Insurance Portability and Accountability Act (HIPAA) of 1996 and all applicable federal and state laws.
This
HIPAA Compliance Statement explains how we collect, use, store, and protect your health-related information, as well as your rights regarding your PHI. By using our website (https://www.pureivcolorado.com/), scheduling an appointment, or receiving IV therapy services, you acknowledge and agree to the terms outlined in this policy.
2. What is Protected Health Information (PHI)?
PHI
refers to any individually identifiable health information created, received, stored, or transmitted by
Pure IV Colorado in relation to your healthcare services. This includes but is not limited to:
- Your full name, address, phone number, and date of birth
- Your medical history, treatment plans, and healthcare services received
- Your insurance and billing details
- Any other information that can identify you in a medical or healthcare context
We are required by law to maintain the privacy of your
PHI and provide you with this statement outlining our legal duties and privacy practices.
3. How We Use and Disclose Your PHI
Pure IV Colorado may use or disclose
PHI only as permitted under
HIPAA, including:
3.1 Permitted Uses of PHI
- For Treatment: We use PHI to provide IV therapy services, assess medical history, coordinate care, and ensure safe administration of treatments.
- For Payment: We use PHI to process payments, verify insurance coverage, and manage billing for our services.
- For Healthcare Operations: We use PHI for quality assurance, staff training, compliance monitoring, and administrative record-keeping.
3.2 Limited Disclosures Without Client Consent
- For Treatment: We use PHI to provide IV therapy services, assess medical history, coordinate care, and ensure safe administration of treatments.
- For Payment: We use PHI to process payments, verify insurance coverage, and manage billing for our services.
- For Healthcare Operations: We use PHI for quality assurance, staff training, compliance monitoring, and administrative record-keeping.
3.3 Disclosures Requiring Written Authorization
For any PHI disclosures
not covered under permitted uses, we will obtain your
written authorization before sharing your information. Examples include:
- Marketing or promotional communications involving PHI
- Disclosure of PHI to third-party researchers
- Sharing PHI with individuals or organizations not involved in treatment, payment, or healthcare operations
You may
revoke your authorization at any time by submitting a written request to
Pure IV Colorado.
4. Your HIPAA Privacy Rights
As a client of
Pure IV Colorado, you have the following rights under
HIPAA:
4.1 Right to Access Your PHI
- You may request a
copy of your medical records or treatment history.
- We will provide access within the legally required timeframe.
- A reasonable fee may apply for copies or record retrieval.
4.2 Right to Request Amendments
- If you believe your
PHI is incorrect or incomplete, you may request an amendment.
- We will review your request and make necessary changes when appropriate.
4.3 Right to Restrict Disclosures
- You may request restrictions on how we use or disclose your
PHI.
- We will accommodate reasonable requests unless legally required to disclose information.
4.4 Right to Confidential Communications
- You may request that we contact you via a specific method (e.g., phone, email, mail).
- We will honor reasonable requests to maintain privacy.
4.5 Right to an Accounting of Disclosures
- You may request a list of instances where your
PHI was disclosed for non-routine purposes.
4.6 Right to File a Complaint
If you believe your
privacy rights have been violated, you may file a complaint with:
- Pure IV Colorado’s Privacy Officer
- The
U.S. Department of Health and Human Services (HHS), Office for Civil Rights (OCR)
We
do not tolerate retaliation against individuals who file
HIPAA-related complaints.
To exercise any of these rights, contact us using the information in
Section 10.
5. How We Protect Your PHI
We have implemented multiple security measures to protect
PHI from unauthorized access, use, or disclosure, including:
5.1 Administrative Safeguards
- HIPAA training
for all employees handling PHI.
- Access controls to ensure only authorized personnel can view PHI.
- Policies and procedures regulating
PHI storage, usage, and disposal.
5.2 Physical Safeguards
- Locked file storage for paper records containing
PHI.
- Restricted access areas for medical and administrative personnel.
5.3 Technical Safeguards
- Encryption technology to protect digital
PHI.
- Secure electronic health record (EHR) systems.
- Firewalls and security protocols to prevent unauthorized access.
If a
data breach occurs, we will notify affected individuals as required by
HIPAA’s Breach Notification Rule.
6. Third-Party Business Associates
Pure IV Colorado may contract with third-party
Business Associates (e.g., payment processors, scheduling platforms) that require access to
PHI.
All
Business Associates must:
- Sign a Business Associate Agreement (BAA) ensuring HIPAA compliance.
- Follow strict confidentiality and security protocols.
7. HIPAA Breach Notification Policy
7.1 What Constitutes a HIPAA Breach?
A breach occurs when
unauthorized access, use, or disclosure of
PHI
compromises its security or privacy.
7.2 Breach Response Protocol
If a breach occurs, we will:
- Investigate the incident and determine the extent of unauthorized access.
- Notify affected individuals as required by
HIPAA within
60 days.
- Report the breach to the
U.S. Department of Health and Human Services (HHS) if necessary.
- Implement corrective actions to prevent future occurrences.
Clients will be informed via
email, phone, or written notification about the nature of the breach and any protective steps they should take.
8. Retention of Health Records
We retain
medical records and PHI for the legally required period, after which they are securely disposed of in compliance with
HIPAA regulations.
9. Changes to This HIPAA Compliance Statement
We reserve the right to update this
HIPAA Compliance Statement as needed. Changes will be reflected on our website, and continued use of our services constitutes acceptance of the updated policy.
10. Contact Information
If you have any questions about this
HIPAA Compliance Statement, need to exercise your rights regarding your
Protected Health Information (PHI), or wish to file a complaint, please contact us: